Înapoi la căutare.Bosch Communication Center Romania - Spanish Speaking Call Center Agents
| Tipul de angajare: | Permanent |
| Locaţie: | Timisoara - Timis, Romania |
| Salariu: | Competitive |
| Limbi: | Engleză, Spaniol |
Datele entităţii care postează anunţul
- Nume:Bosch Communication Center Romania
- Înregistrat :19-02-2012
- Codul:RO13100013
Established in 1985 as a monitoring center and provider of communication services, today Bosch Communication Center is an international provider of Business Process Outsourcing (BPO) services.
With more than 4,000 associates in Europe, Asia and South America Bosch Communication Center provides and optimizes business processes for our customers.
The high quality standards for which Bosch is renowned worldwide, are maintained in the services we offer in Marketing & Sales,Customer Services, Finance & Accounting, Security & Safety, Facility Management, Purchasing, Logistics & Production, IT & Technology and HR Management - services that are offered in over 25 languages.
We work to international quality standards and integrate processes to enable customers from a wide range of industry sectors to deliver potential efficiencies and cost savings.
IDEAL CANDIDATE:
• Excellent knowledge (oral and written) of Spanish in addition to English
• Basic knowledge of MS Office Products, SAP, Operating Systems, IT infrastructure
• Ability of cross-functional thinking
• Customer service and solution-oriented person
• Ability to work under pressure
• High degree of self-motivation
• Outstanding communication skills and pronounced capacity for teamwork
RESPONSIBILITIES:
• 1st level IT support for a global team, on a 24/7 schedule
• Collect, document and handle orders, inquiries, malfunctions and problems
• Handle technical and user-specific questions
• Identify problems, fault analysis and problem solving
• Documentation and presentation of new solutions
With more than 4,000 associates in Europe, Asia and South America Bosch Communication Center provides and optimizes business processes for our customers.
The high quality standards for which Bosch is renowned worldwide, are maintained in the services we offer in Marketing & Sales,Customer Services, Finance & Accounting, Security & Safety, Facility Management, Purchasing, Logistics & Production, IT & Technology and HR Management - services that are offered in over 25 languages.
We work to international quality standards and integrate processes to enable customers from a wide range of industry sectors to deliver potential efficiencies and cost savings.
IDEAL CANDIDATE:
• Excellent knowledge (oral and written) of Spanish in addition to English
• Basic knowledge of MS Office Products, SAP, Operating Systems, IT infrastructure
• Ability of cross-functional thinking
• Customer service and solution-oriented person
• Ability to work under pressure
• High degree of self-motivation
• Outstanding communication skills and pronounced capacity for teamwork
RESPONSIBILITIES:
• 1st level IT support for a global team, on a 24/7 schedule
• Collect, document and handle orders, inquiries, malfunctions and problems
• Handle technical and user-specific questions
• Identify problems, fault analysis and problem solving
• Documentation and presentation of new solutions
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